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Returns Policy

We do NOT accept returns on any products for refund (see Exchanges).

Please email us at support@bigdaylifestyle.com with questions.

Exchanges

ALL SALES FOR HATS, HOME & PET GOODS, AND ACCESSORIES ARE FINAL AND MAY NOT BE EXCHANGED:

For all other items, a size exchange will be accepted as long as your item is in brand new condition with NO signs of wear, being laundered, pet hair, etc. Tags MUST be attached.

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabeled. Let us know and we'll get you sorted out.

To exchange your order (within the US), you must ship it within 1 week of delivery via USPS to:

19749 Dearborn St,

Chatsworth, CA 91311

Prior to shipping, please email us at support@bigdaylifestyle.com with the following:

  • Name
  • Order #
  • Description of what the issue is with your order
  • The new size needed

Once we receive and approve the item, we will ship the new item out within one business week. Items that do not comply will be returned to sender.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

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